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Get windows 7: 64 bit support

2009-10-25T22:28:00.000-07:00

Microsoft’s upcoming Windows 7 with 64-bit version runs beautifully with 4GB of RAM, enabling you to manage tons of applications with zero slowdown. This new version of Windows

7 also makes your system more futureproof, allowing you to take your system to 8GB, 32GB or even a terabyte, before too long.64 bit

However, hardware is the biggest issue. You cannot work with your 64-bit OS, if a gadget doesn’t have 64-bit drivers, as 32-bit drivers aren’t supported.

There are some software problems too. For example, sometimes Google’s Chrome may not operate efficiently with Windows 7 64-bit. Although Adobe Flash doesn’t run with 64-bit

browsers, it can be operated with the regular 32-bit browser.

Using a 64 bit OS for a 64 bit processer can address far more than 4GB of memory, which is suitable for avid gamers, CAD, video editors and huge multi-taskers. While any 32 bit

software will still be restricted to 4GB memory, a 64 bit CPU, OS and applications will take full advantage of the additional RAM.

However, if you possess a 64 bit capable CPU but use older hardware, then staying with a 32 bit version for the time being will be safer to ensure that you don’t require extra

upgrades.

But if you have the latest hardware and drivers, it may be beneficial to step up to a 64 bit OS. For a user working regularly with 64 bit optimised resource hungry applications

– like video editing, CAD and image packages – it would be especially advantageous to be able to work with more than 4GB of RAM along with the other improvements.

64-bit computing will soon be a common standard, as all hardware from the last couple of years has been customized accordingly. However, there is still a strong case for some

users to stick with 32 bit Windows for the time being until a complete upgrade cycle has passed for the majority of users.
it's all about Windows 7 features .

ReadyBoost: A way to speed up Windows 7

2009-10-21T01:30:00.000-07:00

Microsoft has included an enhanced version of ReadyBoost on Windows 7, a new feature that speeds up your computer even in a low memory situation by using flash memory, in its latest operating system Windows 7, scheduled to be launched on October 22.

ReadyBoost, which also comes with Vista, make use of a USB flash drive or card as memory and it works with most of the flash storage devices.

In Windows 7, it can handle more flash memory and even multiple devices up to eight, for a maximum 256GB of additional memory. When you plug a ReadyBoost-compatible storage device into your system, the AutoPlay dialog box offers you the option to speed up your computer using ReadyBoost. If you select this option, you can choose how much memory on the device to use for this purpose.

When you set up a device to work with ReadyBoost, Windows shows you the space recommended for an optimal performance. For ReadyBoost to effectively speed up your computer, the flash drive or memory card should have at least 1GB of available space. If enough space is not available for ReadyBoost, you’ll see a message asking you to free some space on the device if you want to use it to speed up your system. You can enable or disable ReadyBoost for a specific flash drive or other removable storage device.

Follow the given guidelines to enable this feature in Windows 7 :

STEP1: Connect a flash drive or flash memory card into your computer.

STEP2: Click Speed up my system, in the Autoplay dialog box, under General options.

STEP3: In the Properties dialog box, click the ReadyBoost tab, and then do one of the following:

To turn ReadyBoost off, click Do not use this device.

To use the maximum available space on the flash drive or memory card for ReadyBoost, click Dedicate this device to ReadyBoost. Windows will leave any files already stored on the device, but it will use the rest to boost your system speed.

To use less than the maximum available space on the device for ReadyBoost, click Use this device, and then move the slider to choose the amount of available space on the device you want to use.

STEP4: Click OK.

In News: iYogi Re-Defines Technical Support – BizTech2.com

2009-07-29T04:05:00.000-07:00

Remote managed services are gaining a lot of attraction these days. Companies are looking to outsource the maintenance and monitoring of their IT infrastructure to a third party to improve efficiency and save costs. BizTech2.com caught up with Uday Challu, founding partner and CEO, iYogi, to see what the company has to offer in this space.

As far as Enterprise and SME customers are concerned, which verticals are you focusing on?

Our focus will mostly be on small companies with around five to 100 users and also firms that have multiple small branch offices like travel agencies, retail stores etc.

What kind of support services do you provide to your customers? What is the Green PC service?

iYogi provides the next generation of remote computer support services for consumers and businesses. For consumers, our live 24/7 support extends to technologies we use everyday, including hardware, software applications, devices, peripherals and networking equipment. iYogi also offers a full range of business IT solutions including managed monitoring, managed services, set-up and installation services, and incident-based services.

Green PC Service

With the current state of the global climate and increasing dependency on the computer, iYogi helps PC users reduce their carbon footprint and save money at the same time. iYogi’s Green PC service is the first in the independent computer support industry to offer customers a way to save money, conserve energy and protect the environment by optimising their PC’s efficiency. Consumers and businesses can save up to $200 per year, per desktop, in energy costs with iYogi’s Green PC application. This green application makes the computer environmentally friendly by reducing power consumption by almost 50 percent.

Our Green PC dashboard helps customise power settings and calculate power savings in kWh (kilowatt hour). The Green PC dashboard also gives a status on the reduction of CO2 and how responsible usage will benefit the environment by saving trees. A customised service that increases the energy efficiency of computers, undertakes the below-mentioned three primary initiatives:

- Computer assessment, analysing settings and PC energy use
- Customised efficiency planning geared specifically to the individual’s usage patterns
- Implementing setting changes to maximise the computer’s energy use

What are the technologies that allow you to offer 24/7 support and ensure there is no downtime at the client site?

We have invested significantly in developing a comprehensive monitoring and management tools stack. This enables us to manage and monitor all devices in the office network as well as for branch offices and mobile users. Our tools continuously monitor the customer’s network and notify our NOC (Network Operations Centre) in case of problems. Based on the set of events, tickets are automatically generated and escalated to corresponding teams. Over and above our proactive approach, the customer always has an option to call our 24X7 support line for issues that are not identified via the monitoring tools.

Please throw some light on your proprietary iMantra technology.

iMantra is a CRM system, which is tailor-made to suit the emerging business needs at iYogi. It allows for the formation of individualised customer relationships with the aim of providing personalised services to each subscriber. This tool is built on the latest java technology with a layered architecture that makes it scalable and secure. This architecture provides a seamless workflow and independent channels for various business needs: sales, support, quality and customer service. The entire system can be exposed in the form of secure APIs and Web services, which makes it a re-usable entity.

Your business model is similar to BPOs in India providing technical support to offshore customers. What unique values do you bring to this ecosystem that would help a potential client choose you over a competitor?

iYogi’s business model is different from traditional BPOs. Some key factors that differentiate iYogi include:

- Direct-to-consumer and -small business: iYogi delivers technical support services directly to consumers and small businesses and is a global technical support brand based out of India. Unlike traditional BPOs in India, iYogi does not provide any private label support and/ or work on behalf of large OEMs or software publishers.

- Optimised Processes: iYogi has developed proprietary processes for consistently delivering on a resolution rate of 87 percent, which is among the highest published benchmarks in the support industry, where averages hover in the range of 50 percent.

- Comprehensive technology platform: iYogi’s global delivery platform, iMantra, gets smarter with every customer interaction. It documents every problem, the solution and relevant hardware and software aspects, while capturing each customer’s demographic information and creating a behavioural profile. All of this information is at the fingertips of iYogi’s Global Tech Experts. This set-up combines a knowledge base with a comprehensive set of tools and technology expertise. iYogi offers a range of tools that complement its remote support services for helping customers maintain technology at peak performance levels. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimisation.

How do you plan to move up the value chain in the times to come?

The growing use and penetration of the Internet and new Web-based applications has consequently opened the door to threats and vulnerabilities, which affect the system performance and ultimately lead to degrading performance. If the threats are diagnosed early on, the impact on efficiency can be minimised considerably. Currently, a user only realizes that he needs technical support once the damage has occurred and reactive methods of support are used to recover from the loss.

At iYogi, we are developing our capabilities to not only provide support when demanded, but to also monitor, pre-empt and fix threats before they can cause any damage to the computer. This will be possible only by combining technology with processes that are capable of re-defining the way technical support is delivered today.

What is your India strategy?

Technically, we are capable of servicing any geography including India. At this stage, we are looking for the right kind of partners to find access to potential customers and provide them a consolidated, 360-degree solution and services for issues relating to hardware, software, network etc. We aim to launch our India services in the coming six to eight months. Our services will offer clients a one-stop solution for all their business needs.

Google Apps is synchronized with Outlook

2009-06-17T21:41:00.001-07:00

Google has chosen to compete with Outlook in the professional world not by attacking them in front but being an ally.

Thus, several of the flagship applications of Google can be used directly from Outlook. You can access their email (Gmail), calendar and contacts via the Google equivalent of the Microsoft client.

"Many professionals prefer the Gmail interface and functionality to products that they used before. But some love Outlook. For them we developed Google Sync for Microsoft Outlook ", says on the blog on Google.

Objective: To attract more businesses without disrupting users

With Google Apps Sync for Microsoft Outlook, Google allows companies to connect to its cloud messaging (email, calendar, contacts) from Outlook, but without Microsoft Exchange.

Users can keep their email tool. Administration side, Google provides a migration system, presented as a simple implementation, which will copy data from Exchange and Outlook on Google's servers dedicated to Google Apps.

Apart from access to Google's email from Outlook, users can also check their emails from the Gmail interface when not on their workstation. The Google Apps (first version) is sold $ 50 per year per user.

After making its services accessible from Cloud BlackBerries, iPhones and recently Symbian S60 mobile phones, Google is continuing its plan of conquest enterprises. Hoping to convince the passage "outlook addicts" to switch to Google Apps for good.

About switching from Microsoft Schedule+ 1.0 or 7.x

2009-06-10T01:35:00.000-07:00

Microsoft Outlook is the email client included with the Microsoft Office suite. It is designed to operate as an independent personal information manager, as an Internet mail client, or in conjunction with the Microsoft Exchange Server for group scheduling, email, and task management. It manages email, calendars, contacts, tasks, to-do lists, and documents or files on the hard drive. Outlook helps you communicate through email, phone support, and group scheduling capabilities. Outlook also helps you share information by means of public folders, forms, and Internet connectivity.

Outlook juggles scheduling, group ware, personal information (contacts, tasks), email, and documents all in one place, and allows you to create and view information using a consistent interface.

You can find information easily with Windows shortcuts, which let you navigate to any private, public, or file system folders. Outlook Journal helps you find a document based on creation date and name.

After you set up Microsoft Outlook, you can import the contents of the Microsoft Schedule+ data file (file name extension .scd if you use Schedule+ 7.x, .cal if you use Schedule+ 1.0). The Schedule+ file stores your appointments, events, meetings, to-do list, and contacts (Schedule+ 7.x only). The .scd or .cal file is not modified or deleted during the import process. See your system administrator before you set up Outlook for use with Schedule+ files. Outlook 2002 and later does not support Schedule+ as a Primary Calendar, so in order to view your Schedule+ data files you must import them into Outlook.

Outlook imports the following types of Schedule+ data into the following Outlook folders:

- Appointments and events are imported into the Calendar folder.
- Tasks are imported into the Tasks folder.
- Contacts (Schedule+ 7.x only) are imported into the Contacts folder.
- Notes (Schedule+ 1.0 only) must first be imported into Schedule+ 7.x, where they are converted to events, and then imported from Schedule+ 7.x to Outlook as events in the Calendar folder.

The Outlook 2007 configuration process

2009-06-04T03:31:00.000-07:00

Before I show you how to configure Outlook 2007 to connect to Exchange Server 2007, there are a few prerequisites. First, you must have created a couple of user mailboxes. I am also assuming that you have already installed Microsoft Office 2007 on the users' workstations.

Finally, at the time I wrote this tutorial, Exchange Server 2007, Microsoft Office 2007, and Windows Vista were all still in beta testing. That being the case, it is possible that anything I show you here could change by the time that the various products are released.

Configuring Outlook 2007

1. Log into one of your workstations using one of the user accounts for which you have created a mailbox. After logging in, open Microsoft Outlook 2007 to view the Outlook 2007 Startup screen, which is really just a welcome screen for the Setup wizard.

Figure: This is Outlook 2007's Welcome screen.

2. Click Next and you will see a screen asking you if you would like to configure an email account. Click the Yes button and then click Next again.

3. You will now be asked if you want to connect to an Exchange, POP3, IMAP, or HTTP server, or if you would rather connect to an Outlook Add-in Connector. Choose the Microsoft Exchange Server option and click Next.

Figure: Choose the Exchange Server, POP3, IMAP, or HTTP option.

Outlook 2007 will now request a name, email address, and password. (One thing that's worth noting is that Outlook 2007 is prompting you to enter the user's name, not the person's user name.) Before you start typing though, just wait for a few seconds. Assuming that you have your workstation's DNS settings configured correctly, and the user account that you are signed in with has a mailbox, Outlook 2007 should automatically detect the Exchange Server and fill in the necessary information for you.

It usually only takes a few seconds for Outlook to automatically configure itself. If for some reason Outlook configures itself incorrectly or not at all, you do have the option of performing a manual configuration. Notice the Manually Configure Server Settings checkbox in the lower left corner of Figure 24.

Figure: Enter the user's name, email address, and password.

5. Assuming that Outlook 2007 has configured itself correctly, click Next to continue.

6. Depending on how your test environment is configured, you might possibly see a message telling you that the certificate issuer for the site is untrusted or unknown. If this were a production environment, it would be a serious issue. Being that our purpose at the moment is to simply take Exchange 2007 and Outlook 2007 for a test drive though, just click "Yes" to ignore the message and continue.

Microsoft Outlook 2007 should now be installed and ready to use.

Top tips for Outlook

2009-06-01T02:01:00.000-07:00

Ever wish you had an Outlook expert at your shoulder while you work. See the following to learn new and faster ways to work in Outlook.

Mail tips

a) Set a reminder to reply to a message Right-click the message you want to set the reminder for, point to Follow Up, and then click Add Reminder. In the Due By list, click the date when you have to complete the reply. In the second list, click a time. In the Flag color list, click the flag color you want, and then click OK.

b) Add your own words to a follow-up flag for a new message Click the Message Flag button and then type the text you want in the Flag to box.

c) Send a message to multiple people without revealing other recipients' identities To send a message to someone without other recipients of the message knowing, use the Bcc line in the message. Bcc stands for blind carbon copy. If you add someone's name to the Bcc line, a copy of the message is sent to that person, but his or her name is not visible to other recipients.

Calendar tips

a) Automatically add holidays to your Calendar On the Tools menu, click Options, click Calendar Options, and then click Add Holidays.

b) Quickly display several days side by side in Calendar In the date picker, drag over the dates that you want to view.

c) Contact meeting attendees with a reminder or other message Open the original meeting request, click the Actions menu, and then click New Message to Attendees.

Contacts tips

a) Quickly dial a phone number for a contact Right-click the contact, and then on the shortcut menu, click Call Contact.

b) Add a new contact from an e-mail message Open the message. In the From field, right-click the name you want to make into a contact. On the shortcut menu, click Add to Outlook Contacts.
* Create a task related to a contact Click the contact, click the Actions menu, and then click New Task for Contact.

Notes tips

a) Send that note fast! Click the note icon in the upper-left corner of the open note and then click Forward.

b) Quickly create a note from text in another program Select the text and drag it onto the Notes button in the Navigation Pane.

Tasks tips

a) Quickly mark a task complete Right-click the task and then click Mark Complete on the shortcut menu.

b) Quickly assign a task Right-click the task, and then on the shortcut menu, click Assign Task and type a name in the To box.

c) Remove a name fast from Other Tasks list To remove a name from the Other Tasks list, right-click the name, and then click Remove from Other Tasks.

Journal tips

a) Try the quick way to open Journal entries To open the item, document, or contact in a Journal entry, double-click the icon in the Journal entry.

b) Quickly record any file in Journal Drag the file from My Computer to Journal view in the Navigation Pane.

Keyboard shortcut tips

a) To show the menu to download pictures, change automatic download settings, or add a sender to the Safe Senders List, press CTRL+SHIFT+W.

b) To switch the Navigation Pane on and off, press ALT+F1.

c)To display the Advanced Find dialog box, press CTRL+SHIFT+F.

How to Import and Export Text Data with Outlook

2009-05-29T06:52:00.001-07:00

This article describes how to use the Import and Export Wizard to import text data into Outlook, and export Outlook data to a text file.

The Outlook Import and Export Wizard can import and export the following types of text data:

* Comma Separated Values (MS-DOS)

* Comma Separated Values (Windows)

* Tab Separated Values (MS-DOS)

* Tab Separated Values (Windows)

To Generate a Sample of Outlook Fields :-Before editing your data source, it may be helpful to generate a sample of the fields used in Outlook. To generate the sample fields, follow these steps:

1. If present, remove the current binary mapping file, "Comma Separated Values (Windows).adr" located in the Windows\Application folder. This procedure will rebuild this file.

2. On the View menu, click Folder List if it is not already displayed.

3. In the Folder List, right-click the Outlook folder you want to use, and on the shortcut menu, click New Folder.

4. Give this temporary folder a name and click OK. You may delete this folder once the sample fields file is created.

5. On the File menu, click Import And Export. Click Export to a File, and then click Next.

6. In Create a file of Type, click Comma Separated Values (Windows), and then click Next.

7. In Select folder to export from, click to select the folder you created in Step 2, and then click Next.

8. In the Save exported file as, type a name for the file and click Browse, to select a folder to save the file in. Click OK to save the exported file, and then click Next, and then click Finish.

Importing Text Data

To import data from a text file, follow these steps:

1. On the File menu, click Import And Export.

2. In Choose an action to perform, click Import from another program or file, and click Next.

3. In Select file type to import from, click the file type that matches your data, and click Next.

4. In File To Import, type the path and file name of the file you want to import, or click Browse to navigate to the file, and then click Next.

5. In Select Destination Folder, click the folder you want to import to, and click Next.

6. Confirm that the destination folder is correct, and then click Finish.

Exporting Text Data

1. On the File menu, click Import And Export.

2. In Choose an action to perform, click Export to a file, and click Next.

3. In Create a file of type, click to select a format for the file you want export, and click Next.

4. In Select folder to export from, click the folder you want to export, and click Next.

5. In Save exported file as, type the path and file name for the file you want export, and click Next.

Confirm the action and then click Finish.

Outlook Help and Support

2009-05-25T02:54:00.000-07:00

Outlook helps you communicate through email, phone support, and group scheduling capabilities. Outlook also helps you share information by means of public folders, forms, and Internet connectivity.

You can find information easily with Windows shortcuts, which let you navigate to any private, public, or file system folders. Outlook Journal helps you find a document based on creation date and name.

Outlook Tools is a support and advanced settings tool for Microsoft Office Outlook created by How To-Outlook. It gives you easy access to Outlook settings and data folders and allows you to change settings that are normally only possible through the registry.

Main Program Features

* Easy access to Outlook settings and data folders
* Easy access to troubleshooting tools
* Start Outlook with a startup switch
* Clear the Most Recently Used lists
* Make the New Mail Alert stay up for longer than 30 seconds
* Unblock attachments

Microsoft Support lets you to arrange and view your tasks by category, priority, and due date. Entering this information will allow you to reap the benefits of using an electronic task manager over writing details over paper every time.

Create tasks from an email message

Drag and drop a message from your inbox directly into your task folder and create a new Task. Edit the subject line and other details as required. Save the task, and delete the message or move it to a proper folder. This is the electronic equal to taking a piece of paper out of your in tray, placing it in an action file on your desk, and adding it to your to-do list.

To set-up email rules in Microsoft Outlook and Outlook Express, you can consider taking help of computer support resources. They have got the best email support specialists to help you out with everything. Indeed, email support services are gaining in popularity with businesses as they need an effective email management.

So by all the above discussion we can conclude that Microsoft provide an effective and efficient Microsoft Outlook and it's support due to which customers have pleasant experience with Microsoft Outlook Help and Support services.

iYogi Acquires Clean Machine Inc.

2009-05-14T02:19:00.001-07:00

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

iYogi Awarded Red Herring Top 100 Global Company

2009-01-29T06:10:00.000-08:00

Recognizing the first, global, direct to consumers and small business technical support service from India

New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.

"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."

"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".

"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.

About Red Herring

Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.

About iYogi

iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.

iYogi Contact:

Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net

Red Herring Contact:

Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

2008-12-15T03:49:00.000-08:00

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

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Phone: 212 229 0901

Email: vishal@iyogi.net

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2008-08-31T22:30:00.001-07:00

Shorkut Key Outlook 2007

2008-04-10T22:00:00.000-07:00

Hi, Friends I am Continue with another set of Shortcut key. These are used in Microsoft Outlook Version 2007. This set of Key is help you to Manage Basic Navigation used in Microsoft Outlook 2007.
Shortcut Key for Basic Navigation

Switch to Mail.---------------------------------- CTRL+1
Switch to Calendar-------------------------------CTRL+2
Switch to Contacts.-------------------------------CTRL+3
Switch to Tasks----------------------------------CTRL+4
Switch to Notes.----------------------------------CTRL+5
Switch to Folder List in Navigation Pane.---------CTRL+6
Switch to Shortcuts.------------------------------CTRL+7
Switch to next message
(with message open).-----------------------------CTRL+PERIOD
Switch to previous message
(with message open).-----------------------------CTRL+COMMA
Move between the Navigation Pane, the
main Outlook window, the Reading Pane,
and the To-Do Bar.--------------------------------F6 or CTRL+SHIFT+TAB
Move between the Outlook window, the
smaller panes in the Navigation Pane,
the Reading Pane, and the sections in
the To-Do Bar -------------------------------------TAB
Move around within the Navigation Pane.----------Arrow keys
Go to a different folder.-----------------------------CTRL+Y
Go to the Search box-------------------------------F3 or CTRL+E
In the Reading Pane, go to the
previous message.----------------------------------ALT+UP ARROW or
----------------------------------------------------CTRL+COMMA or ALT+PAGE UP
In the Reading Pane, page down
through text.---------------------------------------SPACEBAR
In the Reading Pane, page up
through text.---------------------------------------SHIFT+SPACEBAR
Expand or collapse a group
(with a group selected) in
the Navigation Pane---------------------------------SHIFT+PLUS SIGN or MINUS SIGN
Collapse or expand a group in the
e-mail message list.----------------------------------LEFT ARROW or RIGHT ARROW, ------------------------------------------------------respectively
Move to next field in Reading Pane.------------------SHIFT+TAB
Move to previous field in Reading Pane.--------------CTRL+TAB
Go back to previous view in main
Outlook window.-------------------------------------ALT+B, ALT+LEFT ARROW, or -------------------------------------------------------ALT+BACKSPACE
Go forward to next view in main
Outlook window.-------------------------------------ALT+RIGHT ARROW

For Get More Microsoft Outlook 2007 Shortcut Key

Outlook 2003 Shortcut Key For e-mail

2008-04-07T22:22:00.000-07:00

Hi, Friend I am continue with another set of shortcut key which is use for handle E-mails

Navigate	Shortcut Key
Switch to Inbox	Ctrl+Shift+I
Switch to Outbox	Ctrl+ Shift+O
Choose the account from which to send a message	With focus on the To line CTRL+TAB, and then TAB to the Accounts button
Send	Alt+S
Reply to a message	Ctrl+R
Reply All to a message	Ctrl+Shift+R
Mark a message as not junk	Ctrl+Alt+J
Display blocked external content in a message	Ctrl+Shift+I
Post to a folder	Ctrl+Shift+S
Check for new mail	Ctrl+M or F9
Go to the Next message	UP ARROW

Go to the Previous message
	DOWN ARROW
Go to the row above (message or group heading)	Alt+UP ARROW
Go to the row below (message or group heading)	Alt+DOWN ARROW
Compose a new mesaage	Ctrl+N
Open a received message	Ctrl+O
Display the Address Book	Ctrl+Shift+B
Convert a message to plain text	Ctrl+Shift+O
Add a Quick Flag to a message	INSERT
Display the Flag for Follow Up dialogue box	Ctrl+Shift+G
Mark as read	Ctl+Q
Show the menu to download pictures, change automatic download settings, or add a sender to the Safe Senders List	Ctrl+Shift+W

Outlook 2003 Shortcut Key for Basic Navigation

2008-04-02T22:44:00.000-07:00

Hi, Friends I am continue with another set of Shortcut key which is help to Basic Navigation in Outlook 2003.

NAVIGATE	Shortcut Key
Switch to Mail	Ctrl+1
Switch to Calendar	Ctrl+2
Switch to Contacts	Ctrl+3
Switch to Tasks	Ctrl+4
Switch to Notes	Ctrl+5
Switch to Folder List in Navigation Pane	Ctrl+6
Switch to Shortcuts	Ctrl+7
Next item (with item open)	Ctrl+COMMA
Previous item (with item open)	Ctrl+FULL STOP
Switch between the Folder List and the main Outlook window	F6 or Ctrl+Shift+TAB
Switch between the Folders list (if on), Message list, Preview pane, and Contacts list (if on)	TAB
Move around in the Navigation Pane	Arrow keys
Go to a different folder	Ctrl+Y
Expand or collapse a group (when a group is selected) in the Navigation Pane	+ or - on the NUMERIC keypad
Collapse or Expand a group in the e-mail message list	LEFT ARROW and RIGHT ARROW

How to Create an Item Using Shortcut Key In Outlook

2008-03-27T21:00:00.000-07:00

Hi friends I am continue with another set of shortcut key which help to easily handle outlook 2003.

NAVIGATE--------------------------------- -SHORTCUT KEY

Appointment---------------------------------Ctrl+Shift+A

Contact ------------------------------------ --Ctrl+Shift+C

Distribution List ------------------------Ctrl+Shift+L

Fax ----------------------------------------------Ctrl+Shift+X

Folder ------------------------------------------Ctrl+Shift+E

Journal entry ----------------------------------Ctrl+Shift+J

Meeting request--------------------------------Ctrl+Shift+Q

Message -------------------------------------Ctrl+Shift+M

Note ---------------------------------------------Ctrl+Shift+N

New Office document ---------------------Ctrl+Shift+H

Post in this folder -------------------- ------Ctrl+Shift+S

Search Folder ------------------------ ------Ctrl+Shift+P

Task --------------------------------------------Ctrl+Shift+K

Task request-------------------------- -------Ctrl+Shift+U

Appointment - -------------------------------Ctrl+Shift+A

Contact --------------------------------------Ctrl+Shift+C

Distribution List ----------------------- ----Ctrl+Shift+L

Fax--------------------------------------- ------Ctrl+Shift+X

Folder -------------------------------- - -----Ctrl+Shift+E

Journal entry ----------------------- -- -----Ctrl+Shift+J

Meeting request --------------------------Ctrl+Shift+Q

Message -------------------------------------Ctrl+Shift+M

Note --------------------------------------------Ctrl+Shift+N

New Office document ----------------------Ctrl+Shift+H

Post in this folder ---------------------------Ctrl+Shift+S

Search Folder -------------------- --- -------Ctrl+Shift+P

Task -------------------------------------- ----Ctrl+Shift+K

Task request ----------------------------Ctrl+Shift+U

I am continue with another set of shortcut key later

OUTLOOK SHORTCUT KEY

2008-02-21T08:48:00.001-08:00

OUTLOOK SHORTCUT KEY
NAVIGATE	SHORTCUT KEY
Advanced Find	Ctrl-Shift-F
Bold (Contacts notes section)	Ctrl-B
Bold (RichText or HTML mail)	Ctrl-B
Check for new mail	F9 (Outlook 2003)
Check for new mail	F5 (Outlook 2000,2002)
Close a window	Alt-F4
Close a window	Esc
Copy	Ctrl-C
Create Appointment	Ctrl-Shift-A
Create Contact	Ctrl-Shift-C
Create Flag for follow-up	Ctrl-Shift-G
Create Folder	Ctrl-Shift-E
Create Meeting Request	Ctrl-Shift-Q
Create Message	Ctrl-Shift-M
Create Note	Ctrl-Shift-N
Create Task	Ctrl-Shift-K
Create Task Request	Ctrl-Shift-U
Cut	Ctrl-X
Delete opened item	Ctrl-D
Folder List - Collapse selected folder	- (Numeric keypad)
Folder List - Expand selected folder	* (Numeric keypad)
Folder List - Open	Ctrl-Y
Forward selected mail	Ctrl-F
Go to Calendar	Ctrl-2
Go to Contacts	Ctrl-2
Go to Inbox	Ctrl-1
Italics (Contacts notes section)	Ctrl-I
Italics (RichText or HTML mail)	Ctrl-I
Mark item as read	Ctrl-Q
Mark item as unread	Ctrl-U
Move down one screen	PgDn
Move to first item	Home
Move to last item	End
Move up one screen	PgUp
Create new default item	Ctrl-N
Open “Find a Contact”	F11
Open “Look In”	Alt-I
Open selected item	Ctrl-O
Open selected item	Enter
Paste	Ctrl-V
Print	Ctrl-P
Read next email	Ctrl->
Read previous email	Ctrl-<
Redo (within text field)	Ctrl-Y
Remove last semi-colon from mail addressee	Alt-K
Reply to selected message	Ctrl-R
Save	Ctrl-S
Select all items	Ctrl-A
Select to first item	Ctrl-Shift-Home
Select to last item	Ctrl-Shift-End
Send email message	Ctrl-Enter
Spell check open item	F7
Switch to Inbox	Ctrl-Shift-I
Switch to Outbox	Ctrl-Shift-O
Underline (Contacts notes section)	Ctrl-U
Underline (RichText or HTML mail)	Ctrl-U
Undo	Ctrl-Z

Microsoft Outlook Shortcut Keys

2008-02-19T08:01:00.000-08:00

Hi Friends Welcome to blog which is dedicated with the resource i can share with you all what i gained in my due course of trouble shooting with my 5 year's experience has a tech support executive with different organizations.

To share with just want to start with the shortcut key that make outlook handy and provides a fingure tip access to them. Hope you will find it interesting and appreciate it.

Here are some of them and will be posted in the due course in the coming post's dedicated to this...

Any time your views and comments to the share with are Welcome ....

There are following shortcut keys used in Microsoft Outlook

Alt + S	Send the e-mail
Ctrl + C	Copy selected text
Ctrl + X	Cut selected text
Ctrl + P	Pest selected text
Ctrl + K	Complete the Name/ and or e-mail being typed in the e-mail address bar
Ctrl + B	Bold Highlighted Selection
Ctrl + I	Italic Highlighted Selection
Ctrl + U	Underline Highlighted Selection
Ctrl + F	Forward an e-mail
Ctrl + N	Create a new mail
Ctrl + R	Reply to an e-mail
Ctrl + Shift + A	Create a new appointment to your calendar
Ctrl + Shift + O	Open the Outbox
Ctrl + Shift + I	Open the Inbox
Ctrl + Shift + K	Add a New Task
Ctrl + Shift + C	Create a new contact
Ctrl + Shift + J	Create a new journal Entry

Outlook Shortcut Keys

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Shorkut Key Outlook 2007

Outlook 2003 Shortcut Key For e-mail

Outlook 2003 Shortcut Key for Basic Navigation

How to Create an Item Using Shortcut Key In Outlook

OUTLOOK SHORTCUT KEY

Microsoft Outlook Shortcut Keys

There are following shortcut keys used in Microsoft Outlook

Alt + S

Send the e-mail

Ctrl + C

Copy selected text

Ctrl + X

Cut selected text

Ctrl + P

Pest selected text

Ctrl + K

Complete the Name/ and or e-mail

being typed in the e-mail address bar

Ctrl + B

Bold Highlighted Selection

Ctrl + I

Italic Highlighted Selection

Ctrl + U

Underline Highlighted Selection

Ctrl + F

Forward an e-mail

Ctrl + N

Create a new mail

Ctrl + R

Reply to an e-mail

Ctrl + Shift + A

Create a new appointment to your calendar

Ctrl + Shift + O

Open the Outbox

Ctrl + Shift + I

Open the Inbox

Ctrl + Shift + K

Add a New Task

Ctrl + Shift + C

Create a new contact

Ctrl + Shift + J

Create a new journal Entry